Posts Lost and Accounts Merged?

[Erroneous 0]

This is not a joke, nor was it intentional. Here's the technical side to things for clarification.

 

Our former phpBB software run site allowed the same email to be used on multiple accounts, our new IPB forum software run site does not allow this same feature. So here's why you may be noticing missing accounts and posts for those accounts now merged to another account.

 

Since the conversion software that took the accounts, posts, private messages, categories, etc... took everything from old site to new site, it did not know what to do with accounts that had same emails and on it's own merged the accounts taking the former as the primary and then merging posts from all secondary accounts to the primaries. Bear in mind we added a feature that wasn't standard with phpBB, the linking account feature, which threw another incident into the equation. And I'm thinking with the multi-used emails and the linked accounts, both played a role into this catastrophe.

 

Now what can we the staff of SAO-RPG do for you? Honestly nothing. There is no undo or "fix" button to make this right for you.

 

The GM's could go through each and every single post you know that belonged to another account and reattach each and every single post you inform us to another account, but again that's EACH and EVERY single post you'd have to go through and inform us belongs to X account. That be time consume for you and for us, but it's a possible work around available, but would take much time. Also note you'd have to go and re-create the lost account names for us to attach said posts to.

 

So I'm not here to provide you with a sure fire fix that will happen, I'm just informing you all of the situation that happened and where we stand right now. If this is critical and important for you to be done, just remember how short staff we are, how many active staff members currently volunteer here, and how many accounts this has affected if you want a real answer when this can be resolved.